Effective Date: 22 April 2025
Welcome to Train Sera, your trusted partner in unforgettable travel experiences. By accessing our website or booking any of our travel services, you agree to abide by the following Terms and Conditions. Please read them carefully before proceeding with any bookings.
By using the services provided by Train Sera (referred to as “we”, “our”, or “us”), including tour packages, hotel bookings, transportation, or other travel-related services, you agree to be legally bound by these Terms and Conditions. If you do not accept any part of these terms, please do not use our website or services.
Train Sera offers a wide range of travel services including:
Customized tour packages
Hotel and accommodation bookings
Domestic and international travel planning
Group tours and solo adventures
Travel insurance assistance
Visa guidance
All services are subject to availability and confirmation.
To confirm a booking:
A non-refundable deposit may be required.
Full payment must be completed before the commencement of the trip.
Prices are subject to change until a booking is confirmed.
Clients must provide accurate information, including valid ID and travel documents.
We understand travel plans can change. Our cancellation policy is as follows:
Cancellations made 30+ days before departure: Eligible for partial refund, minus processing fees.
Cancellations made less than 30 days: May incur higher charges or be non-refundable.
Certain bookings (e.g. flights, hotels) may have non-refundable policies governed by third-party providers.
Train Sera reserves the right to make changes to tour itineraries due to weather conditions, political unrest, or unforeseen circumstances. We strive to offer similar or better alternatives wherever possible.
By booking with us, travelers agree to:
Abide by local laws and customs
Maintain respectful behavior during group tours
Ensure all travel documents (passport, visa, etc.) are valid and up-to-date
Take responsibility for personal belongings and health during the trip
Train Sera is not liable for:
Delays or cancellations caused by airlines, hotels, or third-party providers
Personal injury, loss, or damage during the tour
Acts of nature, war, strikes, or government restrictions
Any expenses incurred due to missed connections or miscommunication
We strongly recommend travelers purchase comprehensive travel insurance covering medical emergencies, cancellations, delays, and baggage loss. Train Sera is not responsible for any costs not covered by insurance.
All content on this website, including text, logos, and images, is the property of Train Sera and may not be reproduced or used without our written permission.
Your personal information is protected under our Privacy Policy. We do not share your data with third parties except as required to fulfill travel services.
These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes arising from the use of our services will be settled in the appropriate legal jurisdiction.
Train Sera may revise these Terms and Conditions at any time without prior notice. Continued use of our services implies acceptance of any updated terms.
For any questions, please contact us at:
📧 Email: contact@trainsera.com